Troubleshooting / FAQ

If your searches do not return any results, make sure that the Raytion Custom Security Manager (CSM) is set up properly. Especially, the following post-processing pipeline stage must be configured:

      pipeline:
        -
          class: com.raytion.csm.pipeline.stages.ExaleadPrincipalEncoderStage

For details, see the CSM User Guide.

Unable to access jarfile error (installation on Windows)

This error occurs when the installation path exceeds the maxium Windows path length of 260 characters. Ensure that the full path to bin\connector.bat does not exceed 260 characters.